We will email you a PDF Proof for your approval when you select Online Proof (PDF). These PDF proofs are free and unlimited. You can reject art and upload new art as many times as necessary for no additional charge. If your order is color critical, we recommend that you purchase a high resolution hard copy proof. This proof will show you what the printed piece will look like in terms of color. As part of any Presentation Folder order we will do up to 30 minutes of FREE artwork prep to insure that it will fit properly on our templates and print at a high quality.
All turnaround times are based on business days, Monday through Friday and excluding all holidays. Turnaround represents the time required to produce your job before it ships. This does not include shipping or transit time. Turnaround times begin once you have placed an order for a job, uploaded artwork to that job, and approved the online PDF proof. The job must be approved by 12 noon for that day to count in the production time. Example: If a new order is placed on a Monday and the artwork is approved that same day by 12 noon PST, it will ship on the following Monday under a normal 6 day turnaround. Please note: if the artwork is found to have issues that will affect the print quality, your job will be placed on hold until the issues are resolved. Once issues are resolved and the turnaround time will start over from that point.
